Privacy Policy

Qualora is an early-stage product providing AI-assisted quality assurance for UK care providers. The Qualora website is operated by [Registered company name], company number [Company number], registered office [Registered office address].

Where Qualora acts as a data controller in relation to information collected through this website, our ICO registration number is [ICO registration number]. You can contact us at hello@qualora.co.uk.

• Information you submit through our contact and early-access forms.
• Correspondence you send us by email.
• Technical information required to operate the website (see below).

When you contact us through the website, we collect the information you provide, which may include your name, work email, organisation, job title, enquiry type and message. We use this information to respond to your enquiry.

When you request early access, we collect the information you provide about you and your organisation, together with your consent to be contacted about the early-access programme. We use this to assess and manage participation in early access.

Our hosting and infrastructure providers may log basic technical information (such as IP address, user agent and request timestamps) as part of the normal operation, security and abuse prevention of the website.

• To respond to enquiries and early-access requests.
• To operate, secure and improve the Qualora website and prototype.
• To communicate with early-access participants about the product.
• To comply with our legal obligations.

• Legitimate interests — responding to business enquiries, running the early-access programme and operating the website securely.
• Consent — where you provide it, for example when you tick the consent box on the early-access form.
• Legal obligation — where we are required to retain or disclose information by law.

We do not sell your information. We share information only with the trusted service providers that help us operate the Qualora website and prototype, and where required by law.

We rely on a small number of trusted providers for hosting, database, authentication and email delivery. These providers process information on our behalf under appropriate contractual terms. A current list is available on request.

We retain enquiry and early-access information only for as long as necessary to respond to your request and manage the early-access programme, or for a longer period where required by law.

We use appropriate technical and organisational measures to protect information, including access controls, encryption in transit and role-based restrictions on internal access.

Some of our service providers may process information outside the UK. Where this happens, we rely on appropriate safeguards required by UK data protection law.

Under UK GDPR you may have rights of:

• access to your personal data
• rectification of inaccurate personal data
• erasure in certain circumstances
• restriction of processing
• objection to processing
• data portability
• withdrawing consent, where processing is based on consent

To exercise any of these rights, email hello@qualora.co.uk.

Information about how the Qualora website uses cookies is set out in our Cookie Notice.

If you are not satisfied with how we handle your information, you have the right to complain to the UK Information Commissioner's Office (ICO).

Email hello@qualora.co.uk for any questions about this notice or how your information is handled.

We may update this policy from time to time. Changes will be reflected on this page with an updated date at the top.

You must not submit real service-user, patient, employee, safeguarding or confidential care information into the Qualora prototype. All demo content shown in the product is fictional.